Details

Before booking a tour or a trek, please take time to read the appropriate details. If you have any further questions before booking, please E mail us.

      Tour Details
      Trekking Details
      Payment Details
      Cancellation & Refund Policy

Tour Details

The following services are included in the cost of the Half Day and One Day Tours:

private air conditioned vehicle
driver
experienced and licensed guide
entrance fees (where applicable)
cost of activities during the tour (where applicable eg. elephant riding) unless stated otherwise (eg. as an option)
lunch is included on the One Day Tours but not on the Half Day Tours. For all tours meals included will be stated on the Tour Voucher with initials B,L,D (breakfast, lunch, dinner)

The following items are not included in the cost of the Half Day and One Day Tours:

OPTIONS
soft drinks and alcoholic beverages
any additional activities taken, which are not included in the tour itinerary
lunch is not included in the Half Day Tours

NB There can be no refund for services included in the cost of the tour, that are not used by clients.

Trekking Details

The following services are included in the cost of the treks:

all meals, starting with lunch on the first day and ending with lunch on the last day
all accommodation
activities, where listed, such as elephant riding and rafting
use of small rucksack, water bottle and sleeping bag
drinking water
the services of an experienced and licensed guide
at least one porter on all treks two days or longer
transport
accident insurance

The following items are not included in the cost of the treks:

soft drinks and alcoholic beverages
personal provisions purchased during the trip
the cost of hiring a personal porter

NB All people are expected to carry their own personal provisions and sleeping bag during the trek. However, you may hire your own personal porter for a small additional cost.
Please note, that as with the tours, there can be no refund for services included in the price of the treks, that are not used by clients.

Dietary Specifications - When booking a trek, please tell us about any relevant aspects of your diet (vegetarian, vegan, food allergies, etc.)

The personal provisions that you will need to take with you, vary depending on the season. When you book your trek we will advise you about necessary provisions to take on the trek and provide you with full details.

Payment Details

The first step to book a tour or trek, is to fill in the reservation form for the appropriate trip. (Tour Reservation Form or Trekking Reservation Form). We will confirm your reservation within 24hrs, with an E mail that gives all details of the trip + a booking number. We then require you to send a deposit (normally 30% of trip cost - or US$50 if the deposit comes to less than that sum). You have a number of options for paying the deposit:
- pay by credit card, using our Secure Online Payment Form
- pay by credit card, using our Credit Card Fax Form
- pay by bank to bank transfer
- pay by postal money order

Our Secure Online Payment Form, uses SSL encryption of data and is digitally certified with Thawte. This means that your credit card information is encrypted as it is sent over the internet and the digital certificate checks and verifies that you are sending information from our companies website to our company.

If you would rather send credit card information by fax, then print out our Credit Card Fax Form and fax it to either of the given numbers - ( + + 6653 279423 or + + 6653 208276) Both these fax numbers are switched on 24hrs a day and the fax goes directly into our office.

If you would like to send your deposit by either bank to bank transfer or postal money order, please E mail us for bank account or mailing address details.

Please note that you should send payment for the deposit at least 4 weeks before your arrival in Chiang Mai, if you are paying by credit card, and 6 weeks if you are using another payment method. Once we have received your deposit and processed the payment, we will send you a voucher stating how much you have paid and how much the remaining balance is. This voucher will also have other necessary details, such as where we will meet you, who will meet you and the details of your itinerary.
A representative of our company, will meet you at the predetermined meeting point, where you can pay the balance due. You will then receive a receipt for the tours you have booked.

For tours that do not start in Chiang Mai we require a deposit (this can be paid by bank to bank transfer, postal money order or credit card). As above, you will receive a voucher stating what payments have been made, your meeting point and your tour itinerary details. If you wish to pay the remaining balance at the start of the tour, you will have to do so in cash. Alternatively you can pay the entire balance by credit card using our Credit Card Fax Form or Secure Online Payment Form.

To pay for accommodation, please see details on our Hotel Booking Details page.

Bookings are not confirmed until deposit is received. In paying the deposit, the client is agreeing to abide by the Terms and Conditions set out by Wayfarers Travel.

Cancellation & Refund Policy

If you should decide to cancel your tour/trek with us, the refund policy for deposits is as follows:

for cancellations made more than 30 days or 30 days before the starting date of the tour/trek, a 100% refund will be given (less any bank charges incurred).
for cancellations made 14-30 days before the starting date of the tour/trek a 75% refund will be given (less any bank charges incurred).
cancellations received 8-14 days before the starting date of the tour/trek will be eligible for a 50% refund (less any bank charges incurred).
there will be no refund for cancellations made 7 days or less, before the start of the tour.

If the cancellation policy for your particular trip should be different from above we will notify you in the booking confirmation.

Wayfarers Travel is licensed with the Tourism Authority of Thailand. License no. 22/0021

Return to: Wayfarers Travel Home Page

We accept:

Wayfarers Travel
20 Tapae Rd. Soi 4
Chiang Mai 50100
Thailand
Tel. (66 53)208271
Fax (66 53)279423
E mail info@wayfarersthailand.com